The process begins with a consultation with our design team, at which we will discuss your specifications and ideas to arrive at a concept for your piece. Referencing images, showroom designs and loose stones we will help guide you to the piece you have been looking for.


Taking your specifications our in-house designers work on sketches or produce computerised design images showing detailed interpretations of the design.


A quote is issued with the final designs and a fifty percent deposit is required to begin manufacture. You can then leave the rest to us and our team of expert craftsman. From confirmation of the design the manufacture takes approximately six to eight weeks, depending upon the complexity of the specification.


Every piece manufactured by WHY will pass through the hands of several expert craftsman, each a master of their specialism. Our attention to detail and pride in our quality is second to none and at each stage of the manufacture your piece will be checked by numerous eyes, all ensuring not a detail is overlooked.


Back where it began, in our showroom, we unveil the finished piece. A celebratory moment, often with a glass of champagne in hand, the culmination of weeks of work unites you with the finished piece.

To book a consultation please call on 01929 480515. If you are unable to visit we do offer a bespoke email service, please enquire at