Sales and production co-ordinator at our Canford Cliffs showroom

WHY Jewellers is a prestigious retailer and creator of fine jewellery, with a large local, national and international clientele. WHY has recently opened its new state of the art showroom in Canford Cliffs, a move which underlines our specialist and exclusive nature, independent of high street or tourist trade. We collect the finest materials from around the world and create original diamond and gem-set jewellery, often to clients’ exacting requirements.

Further information on the position is as follows:

Job Requirements:

We do not expect previous experience in the jewellery trade or of specific office systems as training will be provided, along with the opportunity to acquire professional qualifications.

Certain attributes and skills will prove advantageous, including experience of office systems (specifically MS office), an appreciation of jewellery and an awareness of quality and design, artistic flair and creative ability, but not necessarily developed drawing skills.

Also of benefit will be the ability to work under pressure in an accurate and dedicated manner, with a good sense of humour. Flexibility and the capability to adapt to varying tasks, confidence, enthusiasm and the ability to work as part of a dedicated team will be valuable.

Job Description:

Retail Sales: Sales duties, dealing with client sales and enquiries, issuing of verbal quotations. Assisting in maintaining the store’s presentation, jewellery displays and window dressing.

Production Management: Issuing of client quotations and general correspondence. Jewellery manufacture management: Liaising with our goldsmiths, monitoring production of items, quality control, the learning and development of jewellery design skills. The learning and practice of precious stone and diamond grading skills.

Other office tasks: Taking incoming phone calls. Dealing with post in/out. Assisting with in-house photography of jewellery and image processing. Use of office systems (Microsoft Access, Word, Excel, Photoshop).


8.40 am to 5.30pm, with three quarters of an hour lunch break. Five day week (including most Saturdays) Working week Tuesday to Saturday. Days off Sunday and Monday.


5.6 calendar weeks a year, (28 working days), to be taken between January and October.

Salary & Pension:

Starting salary up to £20,000pa gross, depending on experience etc., plus significant sales performance bonus with potential earnings to £30,000+. Nest pension.

How to apply:

Please download our application guidance notes, fill in your details and email it to us using we look forward to hearing from you.

If you require further details or clarification please do not hesitate to telephone 01202 916410 or email to